Questions:
1)
Giving
a Gift?
2)
Golden Age/Access Passport?
3)
Availability
Time?
4) Reservations Needed?
5)
Changing Days?
6) Multiple
Reservations?
7) Leaving
Early?
8) No
Credit Card?
9) Is
There a Fee?
Question
1: Giving a Gift?
I
want to give my son and his wife a week of camping at a local campground
as an anniversary present. How do I make the reservation and show
their names on the confirmation?
Answer:
What a nice
gift idea! Give a summer camping vacation for Christmas, too! If
you wish to purchase for someone else, you need to make the reservation
in their name, and you make the payment. Simple!
Question
2: Golden Age/Access Passport?
Is
my Golden Age or Access Passport good for a discount on a campsite
reserved through the NRRS?
Answer:
Yes, you
can apply your Golden Age/Access Passport discount to any site you
will personally occupy. Tell the reservation agent that you have
a Passport and provide the number when you call, as the agent will
not otherwise ask. You will have to reserve in your name and present
your card in person upon check-in at the campground to get the discount.
Your guests can camp with you on your site, but you are the registered
camper who is entitled to the discount.
Question
3:
Availability
Time?
What
is the time frame within which I can reserve any specific campsite?
Is this the "booking window" for the reservation service?
Answer:
The booking window defines when a campsite is available for
reservation. It begins 240 days before the date of scheduled arrival
for individual sites, 360 days for group sites. The booking window
ends from 1 to 5 days before the site would actually be occupied,
depending on the campground location.
Question
4:
Reservations
Needed ?
Do
I really need to make a reservation or can I just take my chances
by showing up on the day I want to start camping?
Answer:
A walk-up customer may claim any site available when he or she
arrives. During peak season most of the reservable facilities are
completely booked. Therefore, reservations are essential during
the busiest period of the camping season. The earlier you make your
reservation the more choices you have. Even during less busy times
a reservation assures you just the campsite you want, rather than
whatever site is still vacant by the time you arrive.
Question
5:
Changing
Days?
What
happens if I reserve a site, then discover that I told the reservation
agent the wrong days? Can I request a change in dates?
Answer:
Yes, a change in dates is possible. You can call toll-free from
home or while on the road to change any reservation regardless of
how it was made, as long as a campsite is available during the new
time period and you are within the booking window for that date.
If you made a reservation on the Internet or at a field location
that offers the reservation service, you can make changes by contacting
that same source. Please note that there is a $10.00 service fee
for a rescheduled reservation.
Question
6:
Multiple
Reservations?
How
many reservations can I make during one call?
Answer:
You can make up to four separate reservations at a single field
location during one phone call. There is no limit to the number
of reservations you can make at diverse locations, which is a very
useful feature when planning a cross-country camping trip. Of course,
you will still have to heed any specific campground rules that limit
the duration of stay and the camping season. And, you will have
to pay for all reserved sites to confirm that they are booked until
you arrive. Please make multiple reservations wisely, because if
you change your mind later, you will have to pay a $10 cancellation
fee for EACH campsite reservation you cancel.
Question
7:
Leaving
Early?
So
I have a confirmation for 6 nights at a campground, then decide
to check out after 3 nights. But I want money back for the unused
portion of the reservation. Can that be done?
Answer:
In this instance, you are departing the campground after only
3 nights of your confirmed 6 nights reservation. You are entitled
to a refund for your unused days, less a $10 service fee for cancellation
of the remaining days. If you used a bank card to pay, then your
refund will be credited to your bank card account. If you paid by
cash, bank check or certified check then your refund can be provided
in the form of a credit voucher or a check.
Question
8: No
Credit Card?
I
am a camper without a credit card. How do I make a reservation,
get it confirmed, and how many days do I have to get the check or
money order to the vendor?
Answer:
Through
the call center, you can make payment using a bank check or certified
check. These will be accepted if the reservation request is received
20 days or more in advance of the customer's arrival date. All reservations
with a commitment to pay by bank check or certified check will be
placed in a "hold" status for a maximum of 10 days while awaiting
receipt of payment. If received within the 10 day "hold,"
then your reservation will be completed and you will receive a confirmation.
At field sites that offer the reservation service you can pay with
cash if you have no credit card.
Question
9: Is
There A Fee?
Is
there a service charge for making a reservation?
Answer:
For
customers reserving Forest Service sites, the reservation fee is
$8.65 per reservation, added to the use fee (the same as the previous
reservation charge). For customers reserving Alaska cabins or sites
at Corps of Engineers locations there is no separate reservation
fee. All fees will be collected at the time you make a reservation.
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