Contact
Steven McQuinn
Park.Net
Marketing Manager
How Your Readers Can
Avoid Phone Frustration
When
the NRRS begins operation this October 15, an initial tidal wave
of calls will flood the NRRS toll-free line, leaving many phone
campers jabbing at the redial button. Others will laboriously key
in 1-877-444-6777 over and over, only to hear a busy signal.
Here
are some helpful hints that will help folks avoid unnecessary frustration.
First, make
sure the date you want to camp has come available. The 240 day advance
window for individual sites means that when the NRRS debuts in mid-October,
summertime availability will extend only through Memorial Day to
mid-June, 1999. Someone wanting to arrive the Friday of 4th of July
weekend should call no sooner than November 4th. No point in battling
busy signals for a date that is not yet open. Just mark on your
calendar the date when the reservation window opens for your date
of arrival, and call at that time.
Second, make
sure the facility where you wish to camp has been included in the
NRRS inventory. Starting October 13, the initial offering of select
Forest Service and Corps of Engineers sites will be posted at the
NRRS web site, ReserveUSA.com. New campground inventory will roll
into the program weekly, so it pays to bookmark the web site and
return frequently. By checking on the web first, you may save yourself
a long wait on the phone during the start-up period.
Third, research
and prepare all your reservation information ahead of time for a
smooth, quick transaction. You can make up to four reservations
at one location per call, so be prepared to identify the desired
campgrounds. Also, have your credit card number available, and the
specific site type you need for your camping vehicles. The reservation
agent will step you through the process quickly.
Fourth, be
sure you can identify the campground or facility you want to reserve
by exact name, agency and location. Many campgrounds in different
locations have the same name, or names that sound very similar.
The reservation process can go much faster if you can also specify
the National Forest or Corps of Engineers project where the campsite
you want is located.
Fifth, remember
that on November 16, customers will be able to make NRRS camping
reservations over the Internet on the ReserveUSA.com web site. If
you are planning on taking your summer camping vacation after mid-July,
you will be able to reserve your sites quickly and efficiently via
the Internet.
#30#
10/6/98
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